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Zoho CRM

Affordable CRM inside a huge software suite

4.2(6,900)FreemiumAPICRM

Zoho CRM is affordable crm inside a huge software suite, best for SMBs on a budget. It is a freemium tool starting at Free, rated 4.2/5 across 6,900 reviews.

Overview

Zoho CRM offers strong functionality at a low price and plugs into the wider Zoho ecosystem of 50+ business apps. A great value pick for cost-conscious teams.

Key features

  • Lead & deal management
  • Workflow automation
  • Zia AI assistant
  • Multichannel contact
  • Custom modules

Pros & cons

Pros

  • Excellent value
  • Deep customization
  • Part of broad suite

Cons

  • UI feels dated
  • Support can be slow

Integrations

Zoho SuiteGoogle WorkspaceSlackMailchimpZapier

Free

Free
  • 3 users
  • Leads & contacts
Get started
Most popular

Standard

$14/mo
  • Automation
  • Custom reports
Get started

Professional

$23/mo
  • Inventory mgmt
  • Validation rules
Get started

Frequently asked questions

How much does Zoho CRM cost?+

Zoho CRM uses custom enterprise pricing. It is a freemium product.

Does Zoho CRM have an API?+

Yes, Zoho CRM offers an API for integrations and automation.

Who is Zoho CRM best for?+

Zoho CRM is best suited for SMBs on a budget.