Salesforce Review

4.4(18,600)Starting at $25/mo

Verdict: Salesforce earns a 4.4/5. Salesforce Sales Cloud is the most extensible enterprise CRM, with deep customization, a vast app marketplace, and AI features via Einstein. Powerful, but complex to administer.

Pros & cons

Pros

Endlessly customizable
Huge ecosystem
Enterprise-grade controls

Cons

Steep learning curve
Needs an admin
Costs add up with add-ons

Frequently asked questions

Is Salesforce worth it?+

Salesforce is rated 4.4/5 and is best for Mid-market to Enterprise. Endlessly customizable is a key strength; the main trade-off is steep learning curve.

What do users like most about Salesforce?+

Endlessly customizable, Huge ecosystem, Enterprise-grade controls.